DELIVERY & SHIPPING POLICY
Effective Date: September 10, 2026 1. OVERVIEW MELAXSKIN GROUP LLC primarily operates as a B2B digital marketing and e-commerce agency. Because the majority of our offerings are digital services, consulting, and digital products, this policy outlines how these intangible assets are delivered to our corporate clients. 2. DELIVERY OF DIGITAL MARKETING SERVICES Services such as Meta Ads management, brand scaling strategies, and e-commerce infrastructure setups are delivered electronically. Onboarding: Upon successful payment and agreement, clients will receive an onboarding email within 24-48 business hours detailing the next steps, access requests, and project timelines. Service Execution: Delivery of marketing services is continuous and reporting is provided digitally via email, virtual meetings, or shared data dashboards according to the agreed-upon client schedule. 3. DELIVERY OF DIGITAL PRODUCTS For any digital products, guides, or downloadable assets purchased through our website: Access links or files are delivered instantly or within 24 hours via the email address provided at checkout. If you do not receive your digital product within this timeframe, please check your spam folder or contact our support team immediately. 4. SHIPPING OF PHYSICAL PRODUCTS (DROPSHIPPING) In the event that physical merchandise or e-commerce products are purchased directly through our integrated dropshipping stores: Processing Time: Orders are typically processed within 2-4 business days. Shipping Times: Standard shipping within the United States generally takes 5-10 business days, depending on the supplier and carrier. International shipping may take up to 15-20 business days. Tracking: A shipping confirmation email with a tracking number will be provided once the order has been dispatched. MELAXSKIN GROUP LLC is not responsible for delays caused by customs, carrier issues, or incorrect addresses provided by the customer. 5. CONTACT INFORMATION For any questions regarding the delivery of your services or products, please reach out to us: MELAXSKIN GROUP LLC 8206 Louisiana Blvd NE, Ste A 10179 Albuquerque, NM 87113 United States Email: info@melaxskingroup-marketing.com Phone: +1 (369) 208-5636
Get your download the minute you pay
Digital products from MELAXSKIN GROUP LLC are fulfilled automatically, so your files and portal access arrive without waiting on a warehouse or a shipping label.
Instant email delivery
Your purchase confirmation and access link go straight to the email you check out with.
Automatic fulfillment
Payment clears, our system releases the file. No manual step, no waiting on a person.
Portal access steps
Log in, open My Downloads, and pull every file you've purchased in one place.
Lifetime file access
Links stay tied to your account, so you can re-download after a device change or an upgrade.
Support for digital sales
Missing link or failed download? Email us and we reissue access after verification.
Shipping answered straight, so nothing surprises you
Albuquerque support, straight answers on delivery
Questions the policy didn't cover? Email email@mybusiness.com or call +12345678900. We track every shipment and reply with measurable answers, not guesses.